Sonya I Klein
Bronx,New York
Summary
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Overview
22
22
years of professional experience
Work History
Direct Support Professional
Metro New York DDSO
The Bronx, NY
09.2013 - Current
- Provide assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitate social interactions between participants and their peers in the community.
- Monitor individuals' behaviors, document observations, report any changes or concerns to supervisor.
- Facilitate social interactions between participants and their peers in the community.
- Monitor individuals' behaviors, document observations, report any changes or concerns to supervisor.
- Provide guidance and support to ensure safety of individuals served.
- Accompany individuals on outings to promote independence and integration into the community.
- Monitor individuals' behaviors, document observations, report any changes or concerns to supervisor.
- Follow care plan and directions to administer medications.
- Accompany or transport clients to appointments, errands and social activities.
- Help clients get in and out of beds and wheelchairs.
- Record client status progress and challenges in logbooks and reports.
Administrative Assistant
Manhattan Psychiatric Center
New York, NY
09.2011 - 12.2012
- Entered employees hours and overtime.
- Corrected Time and Attendance made by employees.
- Printed Time and Attendance reports for the following month.
- Printed sign in sheets for the next accrual period.
- Answered phones, copied and faxed important documents and reports.
Office Assistant/Patient Care Coordinator
Quality of Life Hearing Solutions/Miracle Ear
Rego Park, NY
05.2009 - 09.2010
- Answered phone calls and welcomed visitors to office.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Developed organizational filing systems for confidential customer records and reports.
Seasonal Maintenance Worker
City Of New York Parks & Recreation
The Bronx, NY
05.2007 - 11.2007
- Performed maintenance duties throughout parks and playgrounds.
- Cleaned and sanitized comfort stations and other facilities.
- Swept and raked leaves, safely disposed of litter, debris and weeds.
- Utilized hand tools and assisted with proper garbage disposal with supervision.
Clerical Assistant/Receptionist
Vanguard Temporaries
New York, NY
02.2002 - 11.2004
- Worked throughout NYC with temporary assignments in various capacities.
- Arranged conference calls and meetings.
- Handled incoming and outgoing calls.
- Escorted customers and clients to appropriate offices and meetings.
- Updated and maintained files manually and via computer.
- Sorted and distributed mail, faxed, copied and scanned correspondence.
Education
Certificate - Dialysis Technology
Bronx Community College of The City University of New York
The Bronx, NY09-1998
Associate of Applied Science - Business Administration
Monroe College
The Bronx, NY04-1994
High School Diploma -
Grace H. Dodge V.H.S.
The Bronx, NY09-1982
Skills
- Transportation
- Indirect Patient Care
- Progress Documentation
- Patient Management
- ADL Support
- Appointment Scheduling
- Compassionate Client Care
- Client Documentation
Timeline
Direct Support Professional
Metro New York DDSO
09.2013 - Current
Administrative Assistant
Manhattan Psychiatric Center
09.2011 - 12.2012
Office Assistant/Patient Care Coordinator
Quality of Life Hearing Solutions/Miracle Ear
05.2009 - 09.2010
Seasonal Maintenance Worker
City Of New York Parks & Recreation
05.2007 - 11.2007
Clerical Assistant/Receptionist
Vanguard Temporaries
02.2002 - 11.2004
Certificate - Dialysis Technology
Bronx Community College of The City University of New York
Associate of Applied Science - Business Administration
Monroe College
High School Diploma -
Grace H. Dodge V.H.S.
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