Sonyha Dueñas
PHILLIPSBURG
Summary
Detail-oriented Financial Analyst specializing in data-driven financial planning and strategic insights. Expertise in financial reporting and forecasting, ensuring high-quality standards and efficient issue resolution. Strong communicator fostering client relationships and teamwork while coaching staff and streamlining service procedures to boost productivity.
Overview
13
13
years of professional experience
Work History
Late Night Youth Care Worker
KidsPeace Family Center
Orefield
12.2025 - Current
- Provided crisis intervention and de-escalation techniques during challenging situations.
- Enforced rules to maintain a safe environment and applied therapeutic approaches.
- Monitored daily behaviors, documenting significant incidents to inform care strategies.
- Reported incidents impacting child safety to ensure timely responses and protective measures.
- Documented child progress, highlighting extreme behavioral changes to guide intervention plans.
- Utilized vehicles to transport youth to and from school, appointments and outings.
Sr. IT Operational Financial Analyst
New York Health and Hospital
10.2024 - Current
- Coordinated vendor RFP/RFB/RFQ scope execution across departments to enable effective planning and documentation.
- Delivered financial reports to leadership, conducting analysis, reconciliation, and validation of invoices and contracts.
- Performed detailed financial analysis to identify operational trends and areas for improvement.
- Participated in client meetings to present financial analyses and discuss investment strategies.
- Developed training materials to enhance team knowledge and service capabilities.
- Implemented new procedures to streamline collection and analysis of customer feedback.
- Monitored service metrics to pinpoint opportunities for improving team performance.
Sr. Executive Administrative Assistant
New York Health and Hospital
02.2023 - 10.2024
- Streamlined operations and prioritized tasks, enabling senior staff to boost productivity.
- Managed administrative tasks to optimize organizational and communication efficiency.
- Coordinated conferences and monthly meetings, ensuring seamless execution and participant engagement.
- Maintained accurate calendars to uphold strict timetables and deadlines.
- Utilized advanced software to prepare documents, reports, and presentations.
- Handled confidential information with discretion, ensuring trust and compliance.
- Updated spreadsheets and databases for tracking, analyzing, and reporting performance metrics.
- Promoted to IT operations financial analyst, acquiring in-depth knowledge of systems.
Administrative Coordinator
Harvard Protection Service
09.2022 - 02.2023
- Coordinated daily administrative operations for security services at Harvard Protection Service.
- Managed scheduling and logistics for security personnel assignments effectively.
- Coordinated operations to align with organizational goals, enhancing overall workflow.
- Managed electronic and paper-based filing systems, ensuring essential documents remained organized and readily accessible.
- Developed and maintained communication channels between departments and clients.
Administrative Coordinator
Extreme Kids and Crew Inc.
07.2021 - 09.2022
- Facilitated smooth organizational operations through comprehensive administrative support.
- Coordinated materials and catering for internal and client meetings to enhance engagement.
- Implemented project management techniques to resolve obstacles and boost team productivity.
- Hired, developed, and trained staff while establishing goals and conducting performance reviews.
- Optimized payment collection systems, accounts payable/receivable, and recordkeeping processes.
- Responded to inquiries from customers, vendors, and external contacts via phone calls.
- Monitored front areas to ensure prompt resolution of inquiries and enhance customer experience.
Risk Analyst
Tropicana Entertainment
06.2019 - 07.2021
- Identified key risks and mitigating factors for potential investments, including asset types, values, legal structures, and industry segments.
- Analyzed risks and compliance issues to ensure regulatory requirements were met.
- Conducted statistical analysis and evaluated risk via use of portfolio management software.
- Conducted statistical reviews to identify trends, patterns, and variations in risk data.
- Developed short-term goals and long-term strategic plans to enhance risk control and mitigation effectiveness.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
Sr. Bilingual Admin Assistant
Children's Village
11.2018 - 06.2019
- Provided bilingual administrative support to facilitate effective communication across the organization.
- Managed paper and electronic filing systems, ensuring efficient routing of documents and timely message delivery.
- Coordinated logistics and materials for meetings, taking detailed notes for distribution to key stakeholders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Provided daily assistance to coworkers and staff members with various tasks.
- Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed research to collect and record industry data.
Compliance Officer (SH and The Sanctuary programs)
Children's Village
06.2017 - 11.2018
- Ensured compliance with regulatory standards and implemented effective compliance programs.
- Conducted internal and external audits to ensure adherence to applicable laws and regulations.
- Informed individuals of compliance violations and potential penalties to promote understanding of regulations.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Developed risk assessment models to identify potential compliance risks.
- Assisted with development of compliance objectives and strategies.
- Investigated locations to confirm license data, conducted background checks and assessed premises for compliance with licensing requirements.
- Monitored and assessed supplier and partner relationships to ensure compliance with standards.
- Directed activities of workers searching records and provided technical guidance as necessary.
Community Assistant
New York City Department Of Education/CCAA
06.2017 - 11.2018
- Coordinated special meetings and events to enhance tenant relations and housing satisfaction.
- Documented parental, child and teacher interactions in CRM system for accurate record-keeping.
- Maintained open communication with community members to address inquiries and resolve complaints.
- Responded promptly to out-of-hours emergencies, including maintenance and security incidents.
- Supported community programs to boost engagement and participation in local initiatives.
- Established community norms for effective communication and responsible conduct.
- Assisted managers and staff with administrative tasks, including clerical work and correspondence.
- Contributed to hiring processes by vetting candidates and conducting interviews.
Parent Coordinator
New York City Department Of Education/Mosaic Prep
08.2013 - 05.2017
- Coordinated communication among parents, students, and school staff to enhance educational experiences.
- Facilitated family meetings to promote collaboration and effective communication.
- Planned, promoted, and managed workshops for parents on strategies for academic success.
- Collaborated with educational teams to develop individualized education plans (IEPs) for students.
- Conducted comprehensive assessments of families to identify needs and create tailored treatment plans.
- Advocated for families in court proceedings, ensuring representation of best interests and recommending balanced solutions.
- Introduced students to algebra and reading concepts to reinforce educational material recall.
Education
Associate of Arts - Human Services
Metropolitan College of New York
New York05-2012
BBA - Business Administration And Management
Southern New Hampshire University
Hooksett, NH04-2026
Skills
Youth training facilitation
- Youth interviewing techniques
- Emotional support strategies
- Customer service
- Communication skills
- Team collaboration skills
- Organizational skills
- Engagement follow-up
- Member account management
- Data documentation proficiency
- Documentation accuracy
- Records maintenance practices
- Project management capabilities
- Regulatory compliance expertise
- Healthcare operations proficiency
- Risk assessment abilities
- Creative expression skills
- Professional telephone etiquette
- Stress management
- Customer relationship management
- Stress management
Awards
OSHA 30 certification
Languages
Fluent in Spanish
Expert Apply Basics
Remote Work, 100% Remote Work, Administrative Assistant Iv|Operations Administrative Assistant|Manager, Operational Financial Planning And Analysis|Executive Administrative Assistant, Accounting & Finance, Senior Level Manager
Timeline
Late Night Youth Care Worker
KidsPeace Family Center
12.2025 - Current
Sr. IT Operational Financial Analyst
New York Health and Hospital
10.2024 - Current
Sr. Executive Administrative Assistant
New York Health and Hospital
02.2023 - 10.2024
Administrative Coordinator
Harvard Protection Service
09.2022 - 02.2023
Administrative Coordinator
Extreme Kids and Crew Inc.
07.2021 - 09.2022
Risk Analyst
Tropicana Entertainment
06.2019 - 07.2021
Sr. Bilingual Admin Assistant
Children's Village
11.2018 - 06.2019
Compliance Officer (SH and The Sanctuary programs)
Children's Village
06.2017 - 11.2018
Community Assistant
New York City Department Of Education/CCAA
06.2017 - 11.2018
Parent Coordinator
New York City Department Of Education/Mosaic Prep
08.2013 - 05.2017
Associate of Arts - Human Services
Metropolitan College of New York
BBA - Business Administration And Management
Southern New Hampshire University