Soo Eun Chae
W Toluca Lake,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Property Manager
Jamison Services Inc.
10.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
Sales Director
ECN
01.2000 - 09.2022
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Executed strategic plans for growth in niche market such as Korean,Chinese and Vietnamese.
- Solved complex problems to increase sales effectiveness and streamline business direction.
- Hired, trained and built high-performing team of Sales Managers.
- Increased profits by 30% through effective recoveries and sales.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Boosted profits through effective supervision of entire sales department.
- Executed strategic plans for growth and new acquisitions.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Exceeded sales goals through effective time management and resource allocations.
- Hired, trained and built high-performing bilingual team managers
Property Manager
Forum Capital Investment
06.1997 - 10.1999
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Education
Bachelor of Science -
California State University - Los Angeles
Los Angeles, CA06.1996
Skills
- Customer Complaint Resolution
- Sales Records Management
- Sales Quota Management
- Advertising Campaigns
- Social Perceptiveness
- Manage Profitability
- Pricing Strategies
- Team Recruiting and Onboarding
- Critical Thinking
- Active Listening
- Sales Statistics Analysis
- Profit and Revenue-Generating Strategies
- Profitability Assessments
- Operational Records Review
- Sales Program Coordination
- Property Management
Certification
- Real estate Licensed
Timeline
Property Manager
Jamison Services Inc.
10.2022 - Current
Sales Director
ECN
01.2000 - 09.2022
Property Manager
Forum Capital Investment
06.1997 - 10.1999
Bachelor of Science -
California State University - Los Angeles
Similar Profiles
Terrance ThomasTerrance Thomas
Property Inventory Support at Jamison Professional ServicesProperty Inventory Support at Jamison Professional Services
ANTHONY FOMBONAANTHONY FOMBONA
Finance Intern at Ron Jamison, CPAFinance Intern at Ron Jamison, CPA
David AguilarDavid Aguilar
Airbnb Cleaner at Jamison ManagementAirbnb Cleaner at Jamison Management
James CusumanoJames Cusumano
Property Manager at Cusumano Real Estate GroupProperty Manager at Cusumano Real Estate Group
BRIANA ROECKSBRIANA ROECKS
Executive Assistant at Walt Disney Imagineering- Tech StudioExecutive Assistant at Walt Disney Imagineering- Tech Studio