Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Susannah Bolewitz

Rochester Hills,MI

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
Rochester Hills, Michigan
08.2024 - Current
  • Prepared high-quality beverages following standardized recipes and customer preferences.
  • Maintained cleanliness and organization of the workspace and equipment.
  • Provided excellent customer service by engaging with guests and addressing inquiries.
  • Stocked supplies, ensuring availability of ingredients and materials for service.
  • Collaborated with team members to meet busy shift demands efficiently.
  • Adhered to health and safety guidelines to promote a safe work environment.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Education

High School Diploma -

Rochester Adams High School
Rochester Hills, MI
05-2024

Oakland Community College
Auburn Hills

Skills

  • Beverage preparation
  • Cash register operation
  • Recipe memorization
  • Health compliance
  • Supply management
  • Customer engagement
  • Time management
  • Cleanliness standards
  • Stress management
  • Food preparation
  • Speedy and efficient
  • Positive and professional

Affiliations

  • Reading and writing
  • Flute
  • Baking
  • Creating organized lists
  • Collecting

Accomplishments

  • Partner of the Quarter at Starbucks

Languages

American Sign Language
Limited

References

References available upon request.

Timeline

Barista

Starbucks
08.2024 - Current

High School Diploma -

Rochester Adams High School

Oakland Community College

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