Sophia Allred
Klamath Falls
Summary
Motivated and dependable healthcare professional with hands-on experience in patient care, medical intake, and vital signs monitoring within a detox treatment setting. Demonstrates strong attention to detail, compassion, and the ability to perform effectively in fast-paced environments. Currently pursuing CMA certification with long-term goals of advancing into nursing.
Overview
7
7
years of professional experience
Work History
Detox Technician
BestCare Treatment Services
Klamath Falls, OR
11.2024 - Current
- Documented patient progress accurately in electronic health records to support continuity of care.
- Administered detoxification protocols to ensure patient safety and comfort during withdrawal processes.
- conduct patient intakes and accurately document personal and medical information
- Monitor and record vital signs (blood pressure, pulse, temperature) report changes to nursing staff in timely manner
- Improved patient comfort by providing compassionate care and support during detoxification process.
- Educated patients on the importance of proper nutrition, hydration, and self-care during the detoxification process.
- Perform inventory searches in compliance with facility policies
- Support patients through the detox process with professionalism and empathy
- Collaborate with medical staff to ensure quality care
Server/Carside Specialist
Applebee's Neighborhood Bar & Grill
Klamath Falls, OR
10.2019 - 12.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Coordinated food and beverage orders efficiently to optimize kitchen workflow.
- Monitored dining area for cleanliness and organization, maintaining a welcoming environment.
- Deliver high-quality customer service in a fast-paced environment
- Greet and seat guests while maintaining a welcoming atmosphere
- Accurately take and deliver food and beverage orders
- Manage to-go orders in person and over the phone
- Process payments and operate POS systems
- Resolve customer concerns professionally
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Klamath Union
Klamath Falls, OR06-2020
Skills
- Vital sign monitoring
- Patient transportation
- Patient assessment
- Healthcare coordination
- Substance abuse
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Patient safety
- Adaptability and flexibility
- Verbal and written communication
- Patient confidentiality
- Clinical documentation
- Relationship building
- Safety procedures
- HIPAA requirements
- Patient care coordination
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Order accuracy
- Supply restocking
- Food safety practices
- Table bussing
- Allergy awareness
Timeline
Detox Technician
BestCare Treatment Services
11.2024 - Current
Server/Carside Specialist
Applebee's Neighborhood Bar & Grill
10.2019 - 12.2025
High School Diploma -
Klamath Union