Sophia Alvarez
Distrito Coffee Shop
San Pedro,USA
7
years of professional experience
Dedicated California State University Dominguez Hills graduate with a Bachelor’s degree in Environmental Studies and a minor in Global Studies. Developed strong communication, leadership, and organizational skills through coaching and youth programs. Focused on fostering engaging environments that promote learning and teamwork, while building positive relationships with students, families, and colleagues in dynamic settings.
Work History
Barista
7 Months- Delivered friendly, professional customer service to enhance customer satisfaction.
- Ensured smooth transitions during opening and closing of daily operations
- Prepared high-quality beverages efficiently, contributing to timely service during peak hours.
- Managed daily inventory using store systems.
- Worked collaboratively with team members in a fast-paced environment.
Front desk- Front desk/ data associate
10 Months- Welcomed and assisted youth members, families, and visitors to promote engagement and community involvement.
- Maintained student records through accurate data entry and organized filing to ensure data integrity.
- Helped create a safe, organized, and welcoming environment for children.
- Maintained student records through accurate data entry and filing.
- Supported daily program operations and administrative tasks to facilitate smooth functioning of activities.
Assistant manager - Cashier/ Customer Service
2 Years- Supervised daily store operations, including opening/closing procedures, ensuring team members were supported and tasks were completed efficiently.
- Cultivated leadership skills by managing team dynamics and resolving conflicts effectively.
- Handled cash management, register balancing, and safe reconciliation.
- Delivered exceptional customer service in a fast-paced environment, contributing to positive customer experiences and repeat business.
- Trained staff on operational procedures and best practices, enhancing team performance and service delivery.
- Built positive customer relationships through excellent service.
Crew Member- Cashier/ Customer Service
3 Months- Assisted customers at counter and drive-thru, ensuring prompt service and accurate order fulfillment.
- Processed cash transactions and managed order accuracy to enhance customer satisfaction.
- Enhanced communication abilities through daily interactions with customers and team members. and multitasking skills in a high-volume setting.
- Showcased effective communication skills while assisting customers at the counter and drive-thru. and multitasking skills.
Cashier, Mens/Kids Associate
5 Months- Delivered customer service and support across multiple departments, enhancing overall shopping experience.
- Provided customer service and support across multiple departments.
- Acquired skills in processing customer payments at the cash register.
- Guided customers with purchases and product inquiries, fostering informed buying decisions.
Kids Soccer Coach
3 Months- Coached young athletes in fundamental soccer skills and sportsmanship, fostering skill development and personal growth.
- Coached young athletes while teaching fundamental soccer skills and sportsmanship.
- Fostered teamwork and confidence among young athletes during practices.
- Established a fun, supportive, and inclusive environment, enhancing children's enjoyment and participation in soccer.
- Communicated with parents regarding player development and participation.
Education
High School Diploma
Bachelor's Degree BA - Environmental Studies, Global Studies
Skills
Team Training
Youth supervision
Relationship management
Team leadership
Time organization
Inventory Management
Conflict Resolution
Leadership & Team Collaboration
Data management
Office software proficiency
Fast-paced adaptability
Accomplishments
- Attended the Western Political Science Association in 2023
- Honors List
- CCAA 2021-22 All Academic Team
Timeline
Barista
Distrito Coffee Shop
09.2025 - 04.2026Read More
Front desk- Front desk/ data associate
Boys and girls Club
10.2024 - 08.2025Read More
Assistant manager - Cashier/ Customer Service
Chicken Maison
08.2022 - 08.2024Read More
Crew Member- Cashier/ Customer Service
McDonalds
05.2022 - 08.2022Read More
Cashier, Mens/Kids Associate
Marshalls
12.2021 - 05.2022Read More
Kids Soccer Coach
Fram Soccer Club, Club Organization
05.2019 - 08.2019Read More
California State University Dominguez Hills
Bachelor's Degree BA from Environmental Studies, Global Studies
Read More
Port of Los Angeles High School
High School Diploma
Read More