Sophia Bastida
Tallahassee,FL
Summary
Dedicated and dynamic professional honed at Azu Lucy Ho's Restaurant and Bunky's Raw Bar. Excelled in guest engagement and team collaboration, significantly enhancing customer experiences. Skilled in leveraging strong work ethic and memory retention to ensure order accuracy and operational efficiency.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Azu Lucy Ho's Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server and Hostess
Bunky's Raw Bar
03.2022 - 08.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Science - Criminology
Florida State University
Tallahassee, FL12-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
- Order accuracy
Accomplishments
- Valedictorian of Melbourne Central Catholic High school
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Server
Azu Lucy Ho's Restaurant
08.2023 - Current
Server and Hostess
Bunky's Raw Bar
03.2022 - 08.2023
Associate of Science - Criminology
Florida State University
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