Sophia Battiato
Scottsdale
Summary
Dedicated team player with strong communication skills and unique energy. Committed to helping others thrive in the workplace and build upon existing skill set. Lifelong exposure to the dental field fuels deep passion for driving dentistry and its impact on one's life. Proven track record in sales growth and optimizing customer engagement. Goal is to contribute to the development of innovative sales strategies that deliver outstanding results while fostering lasting, meaningful customer relationships.
Overview
8
8
years of professional experience
Work History
Production Manager
Prosmile iLab
01.2024 - 10.2024
- Orchestrating lab case management to ensure smooth operations
- Anticipating production needs and creating a schedule that's efficient
- Compiling reports about production and providing management with updates
- Maintaining up-to-date email communications
- Enhancing productivity by implementing innovative management strategies
- Monitored plan and incoming work, re-prioritizing to meet changing priorities and deadlines
- Schedule and coordinate appointments, meetings, and travel arrangements for executives
- Monitor, categorize, and respond to emails and phone calls
Surgical Assistant
Prosmile
01.2023 - 11.2023
- Assisted surgeon with treatment planning and case presentation with 90%+ case acceptance rate
- Specialized in marketing campaigns aimed at dental offices.
- Administrated IV’s, reviewing medical history with patients
- Facilitated oral surgeon's tasks in extensive full mouth surgeries.
Lead Dental Assistant
Ironwood Pediatric
01.2022 - 10.2022
- Managed inventory levels of supplies to ensure that all materials were available when needed
- Demonstrated proficiency in dental terminology, procedures and equipment to ensure patient comfort during treatment
- Utilized digital radiography technology to capture intraoral images for diagnosis purposes
- Maintained accurate records of patient treatment plans, medical histories, diagnostic images and laboratory requisitions
IT Sales Assistant
Healthtech Resources
01.2017 - 12.2019
- Collaborated with the sales team to develop and implement sales strategies
- Updated new job openings
- Assisted associates with daily tasks such as recruiting, updating companies through websites, background checks, booking hotel/airlines for associates
- Maintained records related to sales
- Ensured all accounts are up to date and organized
- Managed client relationships
Private Practice
Private Practice
01.2017 - 02.2018
- Led, instructed, and motivated individuals during cardiovascular exercise, strength training and stretching activities
- Communicated with clients to determine goals and performed client assessments, including follow ups
Education
Bachelors Of Arts - Psychology
University of Maine at Presque Isle
Scottsdale, AZAssociates Of Arts - Communication
Scottsdale Community College
11.2019
Skills
- Developed strong relationships with key dental practitioners by providing exceptional customer service and product expertise
- Proactively identified and addressed customer needs, leading to increased customer retention and repeat business
- Effectively managed and nurtured a large portfolio of dental clients through regular follow-up and consultations
- Provided excellent customer service through proactive communication and timely follow-up
- Highly self motivated
Timeline
Production Manager
Prosmile iLab
01.2024 - 10.2024
Surgical Assistant
Prosmile
01.2023 - 11.2023
Lead Dental Assistant
Ironwood Pediatric
01.2022 - 10.2022
IT Sales Assistant
Healthtech Resources
01.2017 - 12.2019
Private Practice
Private Practice
01.2017 - 02.2018
Bachelors Of Arts - Psychology
University of Maine at Presque Isle
Associates Of Arts - Communication
Scottsdale Community College
Similar Profiles
Ana ContrerasAna Contreras
Receptionist at Prosmile Dental CareReceptionist at Prosmile Dental Care
Odena HannaOdena Hanna
Associate General Dentist at ProSmileAssociate General Dentist at ProSmile
Luis Carlos GonzalezLuis Carlos Gonzalez
Line Worker at Ilab SolutionsLine Worker at Ilab Solutions