Sophia Bautista
Tulsa,United States
Overview
13
13
years of professional experience
Work History
Patient Service Representative
Saint Francis Warren Clinic
Broken Arrow, OK
11.2022 - Current
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Assisted patients with inquiries on appointments, insurance, and office policies by offering reliable information and answering any questions.
- Built and maintained positive working relationships with patients and staff.
- Stayed calm under pressure and successfully dealt with difficult situations and patients.
- Helped train new PSRs by sharing expertise on office procedures and guiding them on correct job execution
Caretaker
My Aunt's Farm
Sand Springs, OK, United States
07.2012 - 10.2022
- Oversaw care and maintenance of a variety of farm animals such as donkeys, horses, goats, chickens, cats, and dogs.
- Fed and watered the animals
- Managed and interacted with the animals
- Ensured animals were taken out and put away each morning and evening
- Contact : Stephanie Summar 918-519-5939
Team Member
Whataburger
Tulsa, Oklahoma, United States
07.2020 - 05.2022
- Worked in drive thru: making drinks, collecting money, verified and handed out the orders
- Performed dishwashing duties and maintained cleanliness of work areas.
- Processed customer orders efficiently.
- Contact : Dan and Tia 918-445-7143
Education
Highschool -
Owasso Preparatory Academy
Owasso, Oklahoma05.2022
Skills
- Hardworking
- Creative
- Customer service
- EPIC documentation
- Multitasking and organization
- Insurance verification
Timeline
Patient Service Representative
Saint Francis Warren Clinic
11.2022 - Current
Team Member
Whataburger
07.2020 - 05.2022
Caretaker
My Aunt's Farm
07.2012 - 10.2022
Highschool -
Owasso Preparatory Academy