Fallon Duffy

• Engaged in daily communication with patients and doctors.
• Efficiently handled patient and doctor requests for medical studies and appointment scheduling.
• Revamped Xerox's annual consents to include important elements such as HIPAA compliance, procedure consent acknowledgment, affiliation notice disclosure, and cultural competency adherence.
• Provided customer service by answering patient questions and addressing concerns.
• Greeted patients upon arrival and directed them to the appropriate area.
• Applied HIPAA privacy and security regulations while handling patient information.
• Explained various admission forms and policies, acquiring signatures for consent.
• Coordinated with patients and healthcare professionals to meet patient needs.

• Implemented effective strategies to support students' emotional well-being and improve their overall academic experience
• Fostered development of essential social skills in fourth graders through the implementation of Lunch-a-Bunch program
• Provided individualized support to students with anxiety, autism spectrum disorder, and specific learning disabilities.
• Compiled weekly reports on customer feedback and satisfaction ratings.

* Developed social histories for the social assessment component of student referrals to the Child Study Team

• Efficiently planned and executed scheduling of patient appointments, classes, and events.
• Provided prompt scheduling of follow-up appointments for patients seen in the Mount Holly Virtua Emergency Room.
• Transcribed medical orders into EPIC computer system for electronic patient records.

• Assisted students in enhancing their abilities in reading and writing
• Assisted in the organization and maintenance of paperwork for both the front office and teachers.
• Provided individualized instruction to students in reading and math according to their Individual Education Plans.
• Created a positive learning environment for students by providing support and guidance.
• Collaborated with teachers to ensure that instructional goals were met.
• Maintained accurate records of student progress through data collection and analysis.
• Identified areas of difficulty for each student and developed targeted interventions accordingly.
• Supported English Language Learners by facilitating language acquisition activities.

• Assisted in the preparation of patient educational materials as a Clerical Assistant for the Maternal Fetal Medicine Department
• Managed and maintained accurate records of patient deliveries by utilizing excel spreadsheets
• Managed front desk operations and ensured smooth functioning of daily tasks.