Sophia Benoit
Sudbury,MA
Summary
Driven Associate with a proven track record at T.J. Maxx Dept Store, enhancing customer satisfaction through expert resolution of complex issues and strategic engagement initiatives. Skilled in customer service, I excel in time management and possess exceptional interpersonal abilities, ensuring organized and patient interactions that yield positive outcomes.
Overview
2
2
years of professional experience
Work History
Associate
Tj Maxx Dept Store
01.2023 - 08.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
Bachelor of Science -
University of Massachusetts Amherst
Amherst, MA06.2027
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Patient
- Organized
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Associate
Tj Maxx Dept Store
01.2023 - 08.2024
Bachelor of Science -
University of Massachusetts Amherst
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