Sophia Bohl
Peterborough,New Hampshire
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, organization and inventory management, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Barista
Dunkin' Donuts
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
In-Store Shopper
Shaw's Supermarket
12.2023 - 04.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
Laundry Attendant
Liberty Laundry
06.2023 - 03.2024
- Sorted, washed, dried and folded linens and clothing in a timely manner
- Thoroughly inspected and sorted dirty linen, separating items by type and color
- Set proper drying and cooling times for different types of linen to avoid damaging materials
- Packed clean items into bags or boxes for delivery or storage
Horse Caretaker
Touchstone Farm
12.2019 - 01.2021
- Worked collaboratively with other staff members in order to provide consistent care to all animals
- Responded promptly to emergency situations involving injured animals or humans
- Developed strong relationships with horses through daily care including grooming, feeding, along with regular handling, training, and exercise sessions
Education
HIGH SCHOOL DIPLOMA -
Winacunnet Highschool
10.2023
Skills
- Strong Work Ethic
- Food Preparation
- Multitasking and organization
- Time management
- Attention To Details
- Laundry Sorting
- Animal Quarters Maintenance
Languages
English
Native or Bilingual
Timeline
Barista
Dunkin' Donuts
03.2024 - Current
In-Store Shopper
Shaw's Supermarket
12.2023 - 04.2024
Laundry Attendant
Liberty Laundry
06.2023 - 03.2024
Horse Caretaker
Touchstone Farm
12.2019 - 01.2021
HIGH SCHOOL DIPLOMA -
Winacunnet Highschool
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