Sophia Bosi
Eau Claire,WI
Summary
Motivated University Student experienced with academic research, group projects, and time management. Experience in several different jobs including the customer service industry and student labor at WE Energies. Quick-learner with a strong work ethic, demonstrating integrity, responsibility, and reliability.
Overview
6
6
years of professional experience
Work History
Server
Northern Tap House
09.2024 - Current
- Delivered exceptional customer service in high-pressure environments.
- Trained and mentored junior staff on menu knowledge and service protocols.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Maintained cleanliness and organization of dining areas to meet health standards.
Student Laborer - Seasonal Position
Wisconsin Public Service
05.2023 - 08.2024
- Conduct gas meter surveys on homes and businesses.
- Operate gas detecting technology.
- Take procedural measures to keep people safe.
- Paint and perform upkeep on gas meters
Server
Sconni's Alehouse And Eatery
02.2024 - 07.2024
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Delivered exceptional customer service to enhance dining experiences and foster repeat business.
- Managed multiple tables efficiently, ensuring timely order processing and accurate billing.
Student Services Worker
Northcentral Technical College
08.2023 - 05.2024
- Assist students with their questions.
- Complete tasks given by supervisors relating to Student Life
- Maintain a clean environment for students and staff
General Employee/Manager Position
Fat Joe's Pizzeria
02.2021 - 08.2023
- Supervised daily operations to ensure efficient workflow and service quality.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Prepared and assembled ingredients including dough, sauces, and toppings with precision.
- Operated pizza ovens to ensure optimal cooking temperatures and consistent product quality.
Lawn and Garden Associate
Walmart
06.2022 - 08.2022
- Assisting customers by helping them find products and answering questions.
- Stocking and organizing shelves with new and previous inventory.
- Maintaining a clean store environment for customers
Front End Worker
Briq's Soft Serve
02.2020 - 07.2021
- Customer Service (take orders, answer questions, etc.)
- Prepare food products for customers.
- Maintain a clean kitchen area.
- Maintain a clean dining area for customers.
- Manage money
Front End Clerk
Pick n' Save
08.2019 - 12.2019
- Cashier for food products and other goods
- Maintain a clean checkout aisle.
- Customer Service (assist customers with questions and other issues)
- Manage money
Education
Bachelor of Science - Public History
University of Wisconsin, Eau Claire
Eau Claire, WI12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Commitment to completing work to the best ability
- Executes tasks as directed
- Reliable and responsible
- Quick learner
- Open to learning new things
- Fast learner
- Positive attitude
- Attention to detail
Timeline
Server
Northern Tap House
09.2024 - Current
Server
Sconni's Alehouse And Eatery
02.2024 - 07.2024
Student Services Worker
Northcentral Technical College
08.2023 - 05.2024
Student Laborer - Seasonal Position
Wisconsin Public Service
05.2023 - 08.2024
Lawn and Garden Associate
Walmart
06.2022 - 08.2022
General Employee/Manager Position
Fat Joe's Pizzeria
02.2021 - 08.2023
Front End Worker
Briq's Soft Serve
02.2020 - 07.2021
Front End Clerk
Pick n' Save
08.2019 - 12.2019
Bachelor of Science - Public History
University of Wisconsin, Eau Claire