Sophia Buffa

Worked with a POS system that frequently experienced problems, and learned how to manage troubleshooting issues while still giving attention to the customers.

During the last 6 months I worked at Gaja the restaurant we went viral online and had unprecedented volume, so I am able to handle quick-paced work environments.

The majority of the time I worked at Gaja we did not have a FOH floor manager, so as servers we managed ourselves/each other giving me leadership and diplomacy skills.

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.