Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Burke

Houston,TX

Summary

Honest Employee, skilled at managing money, merchandising stock, and assisting customers with locating desired items. Excellent oral and written communication, listening, and time management skills, strong attention to detail, and superior work ethic. Consistently accurate in drawer reconciliation. A hardworking employee and student with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated student interested in applying excellent communication and interpersonal skills. Can quickly memorize product details and build customer relationships.

Overview

2
2
years of professional experience

Work History

Cashier/Juicebar/Barista

Juicewell
11.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier/Runner/Bartender

Nandos Peri Peri
09.2023 - 10.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cashier/Sales Floor Team Member

Michaels
02.2022 - 01.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped customers find specific products, answered questions and offered product advice.

Education

High School Diploma -

Memorial High School
Houston, TX
05.2025

Skills

  • Returns Processing
  • Cash Handling
  • Product Recommendations
  • Customer Service
  • ID Verification
  • Stocking and Replenishing
  • Credit and Cash Transactions
  • Order Taking

Languages

Spanish
Limited Working
Korean
Elementary

Timeline

Cashier/Juicebar/Barista

Juicewell
11.2023 - Current

Cashier/Runner/Bartender

Nandos Peri Peri
09.2023 - 10.2023

Cashier/Sales Floor Team Member

Michaels
02.2022 - 01.2023

High School Diploma -

Memorial High School

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Sophia Burke