Sophia Burris
Austin,TX
Summary
Friendly and efficient while being devoted to maximizing customer satisfaction with exceptional service and support. Skilled at retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Vaquero's Cafe & Cantina
Austin, TX
05.2024 - 08.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Salon Assistant
Tan Etc.
Austin, TX
09.2022 - 05.2023
- Ensured that all areas were kept orderly during working hours.
- Assisted with customer requests and answered questions to improve satisfaction.
Patient Care Assistant
Capital City Orthopaedics
Austin, TX
06.2021 - 12.2022
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Assisted physicians with examinations and procedures as needed.
- Processed payments for bookings using a variety of payment methods.
Cashier, Customer Service Associate
Sew Much More
Austin, TX
06.2019 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Measured and cut fabric for garments according to patterns and specifications.
Education
Bachelor of Science - Psychology
The University of Georgia
Athens, GA05-2027
High School Diploma -
L.C. Anderson High School
Austin, TX05-2023
Skills
- Team member support
- Food Delivery
- Safe Food Handling
- Customer Relationship Management
- Product Sales
- Team Collaboration
- Customer outreach
- Register Opening and Closing
- Safety and Cleanliness Standards
Languages
Spanish
Limited
Affiliations
- Co-founder of an organization that helps refugees and other ESL adult learners practice their English skills
Certification
- Food Handler's Certificate
- Texas Alcoholic Beverage Commission Certification
Timeline
Server
Vaquero's Cafe & Cantina
05.2024 - 08.2024
Salon Assistant
Tan Etc.
09.2022 - 05.2023
Patient Care Assistant
Capital City Orthopaedics
06.2021 - 12.2022
Cashier, Customer Service Associate
Sew Much More
06.2019 - 05.2022
- Food Handler's Certificate
- Texas Alcoholic Beverage Commission Certification
Bachelor of Science - Psychology
The University of Georgia
High School Diploma -
L.C. Anderson High School
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