Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Calderon

New Lenox,IL

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
07.2022 - 09.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Crew Member

Dunkin' Donuts
01.2019 - 04.2021
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Kept workstation and area around workstation neat and clean.
  • Assisted in ordering products and supplies needed for daily operations.
  • Trained new staff on food preparation and safety procedures.

Sales Representative

TJ Max
04.2018 - 01.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.

Education

Associate of Science - Hospitality Management

Joliet Junior College
Joliet
06.2025

Skills

  • Patient Education
  • Complex Problem-Solving
  • Insurance Claim Processing Software
  • Professional
  • Available

Timeline

Pharmacy Technician

Walgreen's Pharmacy
07.2022 - 09.2023

Crew Member

Dunkin' Donuts
01.2019 - 04.2021

Sales Representative

TJ Max
04.2018 - 01.2019

Associate of Science - Hospitality Management

Joliet Junior College
Sophia Calderon