Sophia Campbell
Prairie Village,KS
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional communication skills, honed as Head Hostess at Story. Proven ability to coordinate reservations and manage dining room operations, ensuring seamless service and guest satisfaction. Recognized for training staff and enhancing the overall dining experience through attentive service and effective teamwork.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Hostess and Server Assistant
Story.
08.2024 - Current
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
- Coordinated large parties and events, alerting servers and preparing seating, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Checker
Hy-Vee
06.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Shawnee Mission East High School
Prairie Village, KSSkills
- Guest service
- Reservation coordination
- Restaurant terminology
- Exceptional communication
- Table bussing
- Dining room management
Certification
- OSHA 10 certified
Timeline
Head Hostess and Server Assistant
Story.
08.2024 - Current
Checker
Hy-Vee
06.2023 - 02.2024
Shawnee Mission East High School
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