Sophia Cardenas
Baytown,Texas
Overview
5
5
years of professional experience
Work History
Associate
Lonestar Nutrition
05.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier
Chipotle
11.2021 - 05.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced reports at end of shifts.
- Assisted customers with product inquiries, providing exceptional service and support.
- Trained new cashiers on operational procedures and customer service best practices.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Joe V's
06.2021 - 10.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change and balancing at shifts' end.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented best practices for handling returns and exchanges, enhancing customer satisfaction.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Associate
Devillier Boudin
07.2020 - 12.2020
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Trained new staff on food handling procedures and safety protocols.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
Barbers Hill High School
Mont Belvieu, TX05-2022
Associate of Science - Nursing
Lee College
Baytown, TX05-2026
Skills
- Customer service
- Time management
- Attention to detail
- Customer interaction
- Cash handling
- Issue resolution
- Relationship building
Timeline
Associate
Lonestar Nutrition
05.2022 - Current
Cashier
Chipotle
11.2021 - 05.2022
Cashier
Joe V's
06.2021 - 10.2021
Associate
Devillier Boudin
07.2020 - 12.2020
High School Diploma -
Barbers Hill High School
Associate of Science - Nursing
Lee College
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