Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sophia Carpenter

Olive Branch,MS

Summary

Passionate about offering exceptional assistance to team members and clients. Fast learner with a love for organization and customer service. Positive and upbeat with strong relationship-building abilities.

Overview

4
4
years of professional experience

Work History

Lead Cashier

Ulta Beauty Inc.
05.2022 - Current
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Provided guests with advice and recommendations in all areas of the store; hair, makeup, skin, and bath.

Receptionist

Faith Inspired Training
07.2021 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Helped with social media and event planning, as well as organization of files and customer forms.

Front of House Employee

Chick-fil-A
12.2019 - 06.2021
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries promptly.

Education

Associate of Arts - Theatre

Northwest Mississippi Community College
Senatobia, MS
05.2023

Skills

  • Training and coaching
  • Customer Assistance
  • Point of sale operation
  • Cash Handling
  • Experience in Hair and Makeup
  • Dependability

Additional Information

Conflicts

  • Currently in a musical theatre show, with the performances happening from June 27-29th. Rehearsals happen most days, starting from 5-6:30 pm on weekdays and 1:30 pm on Saturdays.
  • Going on vacation from July 30th-August 2nd.
  • Returning to school on August 26th.

Timeline

Lead Cashier

Ulta Beauty Inc.
05.2022 - Current

Receptionist

Faith Inspired Training
07.2021 - 12.2023

Front of House Employee

Chick-fil-A
12.2019 - 06.2021

Associate of Arts - Theatre

Northwest Mississippi Community College
Sophia Carpenter