Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Carr

Charlotte

Summary

Skilled in delivering exceptional customer service and managing high-pressure situations. Accurate in food preparation and packaging, and timeliness in order fulfillment while enhancing guest satisfaction through effective communication and composure.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Take-Out Server

Hawthornes New York Pizza and Bar
03.2025 - Current
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.

Host

Hawthornes New York Pizza and Bar
11.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations. answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Commonwealth Highschool
Charlotte, NC

Skills

  • Excellent customer service
  • Food packaging
  • Phone etiquette
  • Food preparation

Certification

Serv Safe Managerial

Timeline

Take-Out Server

Hawthornes New York Pizza and Bar
03.2025 - Current

Host

Hawthornes New York Pizza and Bar
11.2023 - Current

High School Diploma -

Commonwealth Highschool

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Sophia Carr