Summary
Overview
Work History
Education
Skills
Timeline
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Sarina Cecilio

Monterey,CA

Summary


Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Overview

1
1
year of professional experience

Work History

Host

Melville Tavern
09.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Receptionist

Sahara Sun Tanning
06.2024 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Open Door Charter School
Salinas, CA
05-2025

Skills

  • Customer service
  • Reservation management
  • Effective communication
  • Time management
  • Attention to detail
  • Team collaboration
  • Multitasking proficiency
  • Team player mentality
  • Telephone reception

Timeline

Host

Melville Tavern
09.2024 - Current

Receptionist

Sahara Sun Tanning
06.2024 - 08.2024

High School Diploma -

Open Door Charter School

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Sarina Cecilio