Sophia Chrostowski

Newington,CT

Summary

Experienced with front-of-house operations and guest services. Utilizes strong organizational and leadership skills to maintain smooth service flow. Track record of enhancing customer satisfaction and resolving conflicts effectively.

Overview

years of professional experience

Work History

Head Hostess

Jamestown, RI

02.2026 - Current

Resolved guest inquiries and complaints, fostering a positive atmosphere throughout the restaurant.
Developed training materials for new hires, aligning with restaurant standards and policies.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Shift Leader

Tropical Smoothie Cafe

05.2023 - Current

Prepared smoothies and food orders, operated the register, and ensured a positive customer experience while keeping the cafe clean and organized
Supervised and supported team members during high-volume shifts
Training and onboarding new employees

Babysitter

Newington, CT

05.2023 - 08.2025

Developed personalized care plans to address individual children's requirements and preferences.
Implemented behavioral management strategies to promote cooperation and respect among children.
Adapted quickly to changing schedules and children's moods, ensuring a positive caregiving experience.

Education

Diploma -

Newington Highschool

Newington, CT

Bachelor of Communicative Disorders - undefined

University of Rhode Island

Kingston, RI

05-2027

Skills

Activities: URISSHLA, Best Buddies
Team leadership
Exceptional communication

Task delegation
Problem-solving
Time management

Timeline