Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Cooper

Sophia Cooper

Sanford,NC

Summary

Dynamic and dedicated Concessionist at Spring Lane Cinemas, known for enhancing customer satisfaction through effective communication and a strong understanding of food safety regulations. Successfully mentored new employees, maintained a spotless concession area, and resolved conflicts, ensuring a seamless movie-going experience for all guests.

Overview

1
1
year of professional experience

Work History

Concessionist

Spring Lane Cinemas
11.2023 - 10.2024
  • Greeting Costumers, making sure to accommodate their moving-going experience.
  • Adapted quickly to menu changes or promotional offerings, ensuring customers were well-informed about new items or discounts available.
  • Tabulated food and beverage orders quickly so guests avoided delays in seating.
  • Maintained proper food handling procedures for health and safety compliance, resulting in zero violations during inspections.
  • Transported supplies and stock to replenish items to streamline operations.
  • Mentored new employees to provide training on proper execution of job responsibilities.
  • Utilized strong communication skills to effectively interact with colleagues, supervisors, and customers, fostering a positive work environment.
  • Enhanced customer satisfaction by providing excellent service and maintained cleanliness of concession area, box office, lobbies, auditoriums, and restrooms.
  • resolved conflicts that arose between customer expectation and theater policy.

Education

No Degree - Associate Degree in Nursing (ADN)

Sandhills Community College
Pinehurst, NC
05-2027

No Degree - Certified Nursing Assistant (CNA)

Central Carolina Community College
Sanford, NC
03-2025

High School Diploma -

Lee County High School
Sanford, NC
05-2024

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Effective communication
  • Food safety regulations
  • Hygiene and cleanliness standards
  • Engaging personality

Timeline

Concessionist

Spring Lane Cinemas
11.2023 - 10.2024

No Degree - Associate Degree in Nursing (ADN)

Sandhills Community College

No Degree - Certified Nursing Assistant (CNA)

Central Carolina Community College

High School Diploma -

Lee County High School

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