Sophia Correa
Plantation,FL
Summary
Motivated individual who prioritizes good work ethic and quality product. Committed to maintaining the high standards in the dining experience while prioritizing food handling and allergy awareness. Professional hospitality work if not in a restaurant, in intimate classes teaching adolescents to swim. Strong focus on team work and self improvement carefully creating plans for individual swimmers. All while maintaining focus and positive attitude in stressful situations and high demand work enviornments.
Overview
3
3
years of professional experience
Work History
Server
First Watch Daytime Cafe
01.2025 - Current
- Delivered high-quality customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Managed multiple tables efficiently, prioritizing tasks to optimize dining experience during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing overall workflow efficiency.
- Trained new servers on restaurant protocols and menu offerings, fostering a knowledgeable team environment.
- Handled cash transactions and processed payments accurately, maintaining financial integrity within daily operations.
- Assisted in inventory management by restocking supplies and monitoring stock levels to prevent shortages.
- Implemented upselling techniques, contributing to increased sales while enhancing guest dining experiences.
- Resolved customer complaints promptly, demonstrating problem-solving skills to maintain positive relationships with guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Swimming Instructor
British Swim School
01.2024 - 12.2024
- Developed individualized lesson plans to enhance swimming skills and boost student confidence.
- Monitored student progress and provided constructive feedback to ensure skill mastery.
- Implemented safety protocols to maintain a secure learning environment for all participants.
- Conducted group lessons, fostering teamwork and collaboration among students of varying skill levels.
- Trained new instructors on program standards, lesson delivery, and effective teaching techniques.
- Collaborated with parents to discuss student development and address concerns regarding progress.
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Organized and taught swimming lessons to children aged 10 months to 12 years.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- High volume dining
- Service prioritization
- Team collaboration
- Sales techniques
- Allergy awareness
- Calm demeanor
- Warm and friendly
- Reliable and responsible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- Drawing and Painting
- Yoga
- Swimming
- Passionate about balancing physical health with mental and emotional wellness
- Volunteering
- Volunteering at local animal shelters and rescue organizations
Timeline
Server
First Watch Daytime Cafe
01.2025 - Current
Swimming Instructor
British Swim School
01.2024 - 12.2024
Bachelor of Arts - Psychology
Florida International University