Sophia Daugherty
Oceanside,CA
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
3
3
years of professional experience
Work History
Shift Leader
Crumbl Cookies
02.2023 - Current
- Supervised daily operations to ensure adherence to quality and safety standards.
- Trained and mentored new team members on cookie preparation and customer service techniques.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Implemented inventory management processes to reduce waste and improve supply efficiency.
Barista
Dutch Bros
05.2024 - 10.2025
- Delivered exceptional customer service while crafting high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of work area to comply with health and safety regulations.
- Developed knowledge of menu items to provide recommendations based on customer preferences and dietary needs.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
El Camino High School
Oceanside, CASkills
- Shift supervision
- Team coordination
- Communication skills
- Problem resolution
Timeline
Barista
Dutch Bros
05.2024 - 10.2025
Shift Leader
Crumbl Cookies
02.2023 - Current
High School Diploma -
El Camino High School