Sophia Davis
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Department Supervisor
Mandalay Bay Resort & Casino Las Vegas
03.2023 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Increased sales revenue by implementing effective sales strategies and optimizing operations.
Department Manager
Dillards Department Store
01.2022 - 03.2023
- Communicated with managers of other departments to maintain transparency.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Education
Dental Assisting Diploma - Dental Assisting / Dental Administration
Northwest Career College
Las Vegas, NV11.2024
Skills
Strong communications background
Experienced in multi line phone systems
Solid computer knowledge
Well versed in customer care
Experienced with Microsoft Office
Dental materials knowledge
Sterilization techniques familiarity
Gentle patient care
Instrumentation familiarity
Coronal Polish
Model trimming competency
Alignate impression
Temporary crowns
Syringes and anesthetics knowledge
Certification
- Current CPR/BLS certification
Timeline
Department Supervisor
Mandalay Bay Resort & Casino Las Vegas
03.2023 - Current
Department Manager
Dillards Department Store
01.2022 - 03.2023
Dental Assisting Diploma - Dental Assisting / Dental Administration
Northwest Career College
- Current CPR/BLS certification
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