Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia DiCara

Media,Pennsylvania

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.




Overview

5
5
years of professional experience

Work History

Server

Rye BYOB
05.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Restaurant Hostess

La Sponda/Antica
11.2020 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Busser

La Sponda
11.2020 - Current
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Lifegaurd

Linvilla
05.2022 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Family Nanny

Families in Delaware County
03.2020 - 05.2025
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.

Education

High School Diploma -

Penncrest High School
Media, PA
06-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Complex Problem-solving
  • Relationship building
  • Coordinating tasks
  • Table bussing
  • Guest relations
  • Judgment and decision making

Timeline

Server

Rye BYOB
05.2024 - 08.2024

Lifegaurd

Linvilla
05.2022 - 08.2024

Restaurant Hostess

La Sponda/Antica
11.2020 - Current

Restaurant Busser

La Sponda
11.2020 - Current

Family Nanny

Families in Delaware County
03.2020 - 05.2025

High School Diploma -

Penncrest High School
Sophia DiCara