Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sophia Doades

Dundee,OR

Summary

Proven to enhance customer satisfaction and maintain high standards of cleanliness at Alexana Winery, I excel in multitasking and fostering positive relationships. My expertise in cleaning, sanitation, and guest service, combined with a flexible schedule, supports a productive team environment. I've demonstrated the ability to meet rigorous standards, ensuring a seamless guest experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Staff/Barback

Alexana Winery
10.2019 - Current
  • Maintained cleanliness of all surfaces to maintain a sanitary environment.
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first and second impression of the organization.
  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Resolved customer inquiries with patience and empathy
  • Enhanced customer satisfaction by providing efficient and timely support to clients.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Packed allocations, polished glasses, restocked wine bottles and other winery necessities
  • Catered to needs of all fellow co workers to ensure a positive working environment for everyone.

Dishwasher

Open Claim Vineyards
11.2022 - 05.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, to prevent contamination and reduce any accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by winery.
  • Small food preparation
  • Ensured professional interactions with co workers and Guests.
  • Polished glasses as needed

Education

Bachelor of Science - Pre- Nursing

Western Oregon University
Monmouth, OR
06.2026

High School Diploma -

Newberg High School
Newberg, OR
06.2021

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Organization
  • Flexible Schedule
  • Clear Communication
  • Relationship Building
  • Teamwork and Collaboration
  • Safe Food Handling
  • Guest service
  • Problem-Solving
  • Cleaning

Certification


  • Acquired a State approved CNA license in March of 2024
  • Food Handlers card
  • OLCC Alcohol Service Permit


Timeline

Dishwasher

Open Claim Vineyards
11.2022 - 05.2023

Support Staff/Barback

Alexana Winery
10.2019 - Current

Bachelor of Science - Pre- Nursing

Western Oregon University

High School Diploma -

Newberg High School

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Sophia Doades