Adam Krummel
Agoura Hills,CA
Summary
Dynamic and detail-oriented professional with experience at Dave & Buster's, excelling in efficient multitasking and maintaining cleanliness. Proven ability to support high-volume service through effective stock rotation and organization. Recognized for exceptional customer service and responsiveness during peak periods, ensuring a seamless guest experience.
Overview
2
2
Languages
1
1
Certification
30
30
years of professional experience
Work History
Barback/Service Support
Dave & Buster's
Thousand Oaks, CA
10.2022 - Current
- Restocked beer, liquor, glassware, napkins, and garnishes to keep bar service uninterrupted.
- Monitored inventory levels and alerted bartenders when supplies needed replenishment.
- Maintained clean, organized bar areas by clearing used glassware and sanitizing surfaces.
- Transported ice, kegs, and beverage product to support high-volume drink service.
- Assisted bartenders with prep work, including cutting fruit and setting up service stations.
- Responded quickly to rush periods, prioritizing tasks to keep service areas stocked and ready.
Cashier/Manager
McDonald's
Agoura Hills, CA
06.1999 - 05.2019
- Supervised front-counter cash handling and balanced registers for shift accuracy.
- Coordinated crew coverage across cashier, drive-thru, and dining room stations.
- Trained new cashiers on POS procedures, order entry, and customer service standards.
- Resolved guest concerns promptly while maintaining smooth service flow.
- Monitored order accuracy to reduce remakes and improve transaction consistency.
- Scheduled breaks and task rotations to keep lines moving efficiently.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Processed customer orders accurately using POS systems and cash handling procedures.
Cashier
Taco Bell
Sherman Oaks, CA
04.2015 - 10.2017
- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Greeted guests promptly and provided courteous service at front counter and drive-thru.
- Balanced register drawers and resolved payment discrepancies with attention to detail.
- Supported order accuracy by confirming menu selections, customizations, and special requests.
- Maintained clean, organized checkout area to support smooth front-line operations.
- Recommended menu items and promotional offers to improve customer experience and sales.
Cashier
Taco Bell
Canoga Park, CA
01.2004 - 10.2006
- Trained new cashiers on register procedures, service standards, and transaction flow.
- Coordinated with team members to keep service lines moving during high-volume shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Busser
IHOP
Agoura Hills, CA
08.1996 - 05.1998
- Cleared tables quickly to maintain smooth guest turnover and dining room readiness.
- Reset tables with cleanware, condiments, and place settings for incoming guests.
- Refilled beverage stations, silverware, and supplies to support efficient service flow.
- Assisted servers by delivering food, bussing sections, and responding to guest needs.
- Maintained cleanliness in dining, service, and restroom areas to uphold restaurant standards.
- Organized bus stations and back-of-house supplies for consistent shift efficiency.
- Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
Education
High School Diploma -
Agoura Hills High School
Agoura Hills, CA06-1998
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Stock rotation
- Glassware organization
- Bussing tables
- Fast-paced environment
- Ice restocking
- Ice and keg replenishment
- Spirits restocking
Accomplishments
Became a Barback after 1 year of working at Dave & Buster's
Became a Manager after 5 years of working at McDonald's
Certification
Got Culture Pillar at Dave & Buster's twice:
Game Changer
Play Your Heart Out
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barback/Service Support
Dave & Buster's
10.2022 - Current
Cashier
Taco Bell
04.2015 - 10.2017
Cashier
Taco Bell
01.2004 - 10.2006
Cashier/Manager
McDonald's
06.1999 - 05.2019
Busser
IHOP
08.1996 - 05.1998
High School Diploma -
Agoura Hills High School