Sophia Fatigate
Summary
Motivated and detail-oriented marketing graduate with strong organizational skills and a passion for creative problem-solving. Eager to leverage academic knowledge and hands-on experience to contribute to a dynamic marketing team. Ready to support the achievement of company goals while developing professionally in an entry-level marketing position.
Overview
6
6
years of professional experience
Work History
Front Office Coordinator
Larchmont Eye Associates
05.2019 - Current
- Greet patients and office visitors, ensuring a welcoming environment and addressing their needs for a positive experience.
- Verify insurance coverage for patients prior to appointments and procedures, ensuring accuracy and minimizing delays.
- Assist in the implementation of electronic health records (EHR) systems, enhancing accuracy and operational efficiency.
- Manage incoming and outgoing correspondence, including emails, faxes, mail, and packages, ensuring prompt responses and organization.
- Safeguard patient privacy and adhere to HIPAA regulations, maintaining confidentiality in all interactions and records.
Food Server/Snack Bar Attendant
Saxon Woods Golf Course
06.2021 - Current
- Recognize customer preferences and trends to build stronger relationships and drive loyalty.
- Balance multiple tasks efficiently, prioritizing responsibilities to ensure optimal performance during busy shifts.
- Complete opening and closing checklists, facilitating smooth restaurant operations and a seamless shift transition.
- Operate POS terminals to accurately input orders, split bills, and calculate totals.
- Maintain a clean and organized dining area, ensuring food safety and compliance with health department regulations.
- Guarantee strict adherence to safety protocols, maintaining a clean working environment throughout shifts.
Cabana Attendant/Bartender
Harrison Meadows Country Club
05.2023 - 08.2023
- Boosted repeat business by building rapport with guests, delivering personalized experiences, and addressing needs promptly.
- Kept up-to-date with industry trends and best practices for cabana attendant roles through professional development.
- Cultivated positive relationships with team members, fostering a collaborative environment that enhanced guest experiences.
- Demonstrated strong multitasking abilities, managing multiple tasks and delegating in high-stress situations to ensure smooth workflow.
Office & Social Media Manager
Rooftop Rhythms Dance Studio
09.2019 - 06.2022
- Managed merchandise replenishment, ensuring stock levels met customer demand while optimizing store displays.
- Processed and managed invoices, adjustments, and credit memos using QuickBooks and GoMotion software to maintain accurate financial records.
- Created a social media calendar for Instagram and produced engaging content to promote brand events, promotions, and activities.
- Implemented up-to-date health protocols in accordance with COVID-19 guidelines, ensuring a safe work environment for staff and customers.
Education
Bachelor of Business Administration - Marketing
Iona University
New Rochelle, NY08.2022
Skills
- MicroSoft, Excel, Powerpoint
- Teamwork and Collaboration
- Professionalism and Strong Work Ethic
- Communication Skills
- Relationship Management
Timeline
Cabana Attendant/Bartender
Harrison Meadows Country Club
05.2023 - 08.2023
Food Server/Snack Bar Attendant
Saxon Woods Golf Course
06.2021 - Current
Office & Social Media Manager
Rooftop Rhythms Dance Studio
09.2019 - 06.2022
Front Office Coordinator
Larchmont Eye Associates
05.2019 - Current
Bachelor of Business Administration - Marketing
Iona University
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