Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Giovannie

Cypress,TX

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Cypress, TX
09.2023 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Key Holder

Hugo Boss
09.2021 - 07.2023
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Team Member

Whataburger
03.2019 - 04.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Sandwich Artist

Subway
07.2018 - 03.2019
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Education

No Degree - Fine Arts

Lone Star College
Cypress, TX
05.2025

High School Diploma -

Cypress Woods High School
Cypress, TX
06.2019

Skills

  • Customer Service
  • Stocking and Cleaning
  • Front-End Operations
  • Store Opening and Closing
  • Managing Customer Needs
  • Strategic Business Initiatives
  • Store Operations Oversight
  • Learning Strategies

Timeline

Pharmacy Technician

CVS Pharmacy
09.2023 - Current

Key Holder

Hugo Boss
09.2021 - 07.2023

Team Member

Whataburger
03.2019 - 04.2020

Sandwich Artist

Subway
07.2018 - 03.2019

No Degree - Fine Arts

Lone Star College

High School Diploma -

Cypress Woods High School

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Sophia Giovannie