Sophia Gonzalez
San Diego,CA
Summary
Driven professional with a proven track record of nurturing and growth from roles at Care.com Inc, Kalo Boba & Acai, and Korky's Ice Cream and Coffee. Excelled in creating positive environments and enhancing customer satisfaction through innovative strategies and behavior management. Skilled in analyzing trends and bringing creativity to workplaces, demonstrating both hard and soft skills essential for dynamic roles.
Overview
6
6
years of professional experience
Work History
Nanny
Care.com Inc
06.2022 - Current
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Built positive and nurturing environments to support child social and emotional growth.
- Engaged with children on age-appropriate level.
- Assisted with light housekeeping duties as well as running errands.
Associate
Kalo Boba & Acai
04.2019 - 08.2020
- Greeted customers and offered assistance for increased customer satisfaction.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Utilized customer feedback to improve product offerings.
Associate
Korky's Ice Cream and Coffee
06.2018 - 02.2019
- Greeted customers and offered assistance for increased customer satisfaction.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
High School Diploma -
Calvary Christian Academy
1771 E Palomar St, Chula Vista, Ca 91913Associate of Arts - Interior Design
San Diego Mesa College
San Diego, CA05.2025
Skills
- Bring creativity to any workplace
- Behavior management techniques
- Friendly
- Cheerful and energetic
Timeline
Nanny
Care.com Inc
06.2022 - Current
Associate
Kalo Boba & Acai
04.2019 - 08.2020
Associate
Korky's Ice Cream and Coffee
06.2018 - 02.2019
High School Diploma -
Calvary Christian Academy
Associate of Arts - Interior Design
San Diego Mesa College