Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Hartmann

Greenville,NC

Summary

Adept at delivering exceptional guest experiences, I honed my skills in customer engagement and POS operation at Grotto's Pizza. My proactive approach in streamlining service and collaboration ensured customer satisfaction and efficient team workflow. I excel in multitasking and supply management, consistently enhancing dining experiences through focused service and a strong work ethic.

Overview

3
3
years of professional experience

Work History

Server

Grotto's Pizza
Rehoboth Beach, DE
05.2021 - 08.2024
  • Stocked service areas with supplies during slow periods.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided excellent customer service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with the POS system to place orders and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Caesar Rodney High School
Camden, DE
06-2024

Some College (No Degree) -

East Carolina University
Greenville, NC

Skills

  • Food running
  • Guest engagement
  • Strong work ethic
  • Supply restocking
  • POS operation
  • Customer service

Timeline

Server

Grotto's Pizza
05.2021 - 08.2024

High School Diploma -

Caesar Rodney High School

Some College (No Degree) -

East Carolina University

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Sophia Hartmann