Sophia Hernandez
Commerce,GA
Overview
4
4
years of professional experience
Work History
Sales Representative
Century 21 Allstars
11.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Elderly Caregiver
Downey Retirement Center
05.2023 - 08.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Volunteer
Calvary Chapel Downey
12.2019 - 09.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Education
High School Diploma -
Downey High School
Downey, CA06.2023
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Customer Needs Assessment
- Cold-calling
- Flexible
- Adaptable
- Professional
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Elderly Caregiver
Downey Retirement Center
05.2023 - 08.2023
Sales Representative
Century 21 Allstars
11.2022 - Current
Volunteer
Calvary Chapel Downey
12.2019 - 09.2021
High School Diploma -
Downey High School