Overview
Work History
Education
Skills
Languages
Timeline
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Sophia Hernandez

Commerce,GA

Overview

4
4
years of professional experience

Work History

Sales Representative

Century 21 Allstars
11.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Elderly Caregiver

Downey Retirement Center
05.2023 - 08.2023
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Volunteer

Calvary Chapel Downey
12.2019 - 09.2021
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Education

High School Diploma -

Downey High School
Downey, CA
06.2023

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Customer Needs Assessment
  • Cold-calling
  • Flexible
  • Adaptable
  • Professional
  • Relationship Building

Languages

Spanish
Native or Bilingual

Timeline

Elderly Caregiver

Downey Retirement Center
05.2023 - 08.2023

Sales Representative

Century 21 Allstars
11.2022 - Current

Volunteer

Calvary Chapel Downey
12.2019 - 09.2021

High School Diploma -

Downey High School

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Sophia Hernandez