Sophia James

• Educated clients on life insurance, retirement planning, and debtsolutionsConducted needs assessments and built long-term client relationshipsManaged follow-ups, appointments, and client records with precisionHit personal and team sales targets through relationship-based selling

• Developed and maintained client profiles, including style preferences, sizes, and budget requirements.
• Collaborated with store personnel and brand representatives to secure the best deals for client
• Greeted guests, handled check-in/out processes, and resolved concerns quickly
• provided concierge-level service and personalized guest recommendations

Performed opening and closing procedures including counting cash

drawers and preparing deposits.

Greeted customers promptly and responded to questions.

Answered phone calls to assist customers with questions and orders.