Sophia Khan
Brooklyn Park,MN
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
Work History
Registration Specialist
North Memorial Health
Robbinsdale, MN
07.2023 - Current
- Created reports related to registration activities, such as daily census reports or financial reports for billing purposes.
- Communicated with various departments to ensure timely processing of patient registrations.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
Daycare Assistant Teacher
The Goddard School
Brooklyn Park, MN
09.2022 - 06.2024
- Participated in workshops, trainings and conferences to improve educational skills.
- Enhanced student learning by teaching foundational skills in letter, number and color recognition.
- Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.
- Monitored children's progress and behavior, reporting observations to lead teacher.
PCA Personal Care Assistant
Accura Healthcare
Minneapolis, MN
03.2020 - 01.2021
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Provided emotional support to patients and families during difficult times.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
Education
Bachelor of Science - Healthcare Administration
Rasmussen College-Minnesota
Blaine, MN09-2025
Associate of Arts - Liberal Arts & Sciences
North Hennepin Community College
Brooklyn Park, MN12.2023
Skills
- Effective Communication
- Insurance verification
- Patient registration
- Compliance adherence
- Confidentiality
- Multitasking and prioritization
- Client rapport
- Experience with EPIC
- Adaptability and flexibility
- Engaged Listening
- Preparing instructional materials
- Experience with Word, PowerPoint, and Excel
- Effective Time Management
- Multicultural awareness
Accomplishments
- Dean's List
- Honor Roll
Affiliations
- Peer Resilience Program
References
References available upon request.
Timeline
Registration Specialist
North Memorial Health
07.2023 - Current
Daycare Assistant Teacher
The Goddard School
09.2022 - 06.2024
PCA Personal Care Assistant
Accura Healthcare
03.2020 - 01.2021
Bachelor of Science - Healthcare Administration
Rasmussen College-Minnesota
Associate of Arts - Liberal Arts & Sciences
North Hennepin Community College
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