ISABELLE HARRIS
Cook Inlet Tribal Council
Anchorage,AK
8
years of professional experience
Contributed as easygoing team player with strong academic performance and resiliency, adapting to challenges and promoting wellness to advance shared goals.
Work History
Registration Specialist
7 Months- Managed registration workflows by organizing essential documents for service applications and supporting timely case processing.
- Guided individuals toward appropriate community resources and coordinated shelter referrals.
- Maintained detailed records of participant engagement and service utilization.
- Directed team members with clear expectations to keep work on schedule and aligned with quality standards.
- Monitored team progress and reinforced deadline compliance.
- Evaluated workflow opportunities and implemented process improvements when needed.
- Supported manager in shaping plans for future projects, initiatives, and objectives.
- Collaborated with management team to introduce new work procedures and policy updates.
Eligibility Specialist
1 Year 8 Months- Conduct interviews to verify participant eligibility and upload accurate documentation for timely application processing.
- Collect income, resource, expense, and participant identification records to support eligibility applications.
- Protect confidential information in accordance with industry regulations.
- Attend department meetings and build knowledge of CITC eligibility policies and procedures.
Workforce Development Coordinator II
3 Months- Led intake assessment process, developed individualized plans of care, created budget worksheets, and guided participants through resume and cover letter preparation for employment readiness.
- Performed worksite visits, coordinated advocacy and referral support, and delivered job coaching to strengthen participant employability.
- Maintained intake documentation, managed case files in Apricot case management system, and organized appointments to support timely service delivery.
Chaplain Intern
3 Months- Provided crisis intervention and after-hours support during weekends.
- Completed spiritual assessments, developed care plans, and recorded progress to support whole-person patient well-being.
- Facilitated communication and advocated for patients and residents to improve care experience.
Chaplain Resident
8 Months- Performed spiritual assessments, developed care plans, and documented progress notes to support patient well-being.
- Responded to crises for intervention and provided pager coverage for on-call support during weekends.
- Assisted patients/residents with communication needs and advocated for their rights and preferences.
Client Services Representative
6 Months- Assist customers with sending faxes to medical offices, scheduling appointments, and advocating for customers who need verification for orders.
- Operated telephone switchboard to efficiently answer, screen, and forward calls.
- Performed faxing, scanning, copying, and filing of documents for laboratory personnel in a timely manner.
- Enter lab orders onto medical charts, add on lab tests or cancel.
Education
Master of Arts - Divinity
Master of Arts - Christian Ministry
Bachelor of Arts - Alaska Native Studies
Associates of Arts - General Studies
Skills
Customer Support
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Problem Solving
Leadership
Mentoring
Self-Motivated
Interpersonal Communication
Diligent
Crisis intervention
Team leadership
Community outreach
Case management
Effective communication
Process improvement
Personal advocacy
Resource allocation
Team collaboration
Analytical thinking
Management collaboration
Emergency response
Expert problem solving
Team performance improvement
Documentation management
Quality assurance
Customer relations
Operational enhancement
Continuous improvement
Time management
Problem-solving
Excellent communication
Conflict resolution
Reliability
Attention to detail
Experience in leadership
Professional demeanor
References
Available Upon Request
Timeline
Registration Specialist
Cook Inlet Tribal Council
03.2026 - CurrentRead More
Eligibility Specialist
Cook Inlet Tribal Council
07.2024 - 03.2026Read More
Workforce Development Coordinator II
Cook Inlet Tribal Council
04.2024 - 07.2024Read More
Chaplain Intern
Providence Alaska Medical Center
06.2023 - 09.2023Read More
Chaplain Resident
Providence Alaska Medical Center
09.2019 - 05.2020Read More
Client Services Representative
Providence Alaska Medical Center
03.2019 - 09.2019Read More
University of Alaska Fairbanks
Associates of Arts from General Studies
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University of Alaska Fairbanks
Bachelor of Arts from Alaska Native Studies
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Wayland Baptist University
Master of Arts from Christian Ministry
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Wayland Baptist University
Master of Arts from Divinity
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