Sophia Kopko
Gulfport,FL
Summary
Dynamic and reliable professional with a proven track record at O'Maddy's Bar and Grille, adept at handling high customer volumes and resolving conflicts swiftly. Excelled in multitasking and fostering a welcoming environment, demonstrating outstanding organizational skills and customer service. Successfully led and supported team members, enhancing client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Bartender
O'Maddy's Bar and Grille
06.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Spring Intern
Amazon River Dolphin Conservation Foundation
02.2021 - 05.2021
- Participated in professional development opportunities to stay current on industry trends and best practices.
- Assisted in project completion for timely delivery and improved client satisfaction.
- Supported department goals, working closely with supervisors to complete assigned tasks on schedule.
- Improved data accuracy by assisting with database management tasks such as data entry, verification, and organization.
Front End Assistant
Costco
05.2019 - 05.2021
- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and complaints with professionalism
- Experience in providing a friendly and welcoming environment
- Experience working in a team-oriented environment
- Ability to collaborate effectively with colleagues and supervisors
- Flexibility to assist in different areas as needed
- Understanding of Costco’s products and services
- Experience in upselling or promoting membership benefits
- Knowledge of promotions and sales events
Campus Ambassador
Eckerd College
11.2017 - 05.2021
- Organized private and public events on campus for college community.
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Facilitated connections between new students and current campus community members through mentorship programs and networking events.
- Expanded campus resources by successfully advocating for additional funding from university administration to support various student groups and clubs.
Summer Camp Counselor
Phoenixville Area Positive Alternatives
06.2018 - 08.2018
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
Education
J.D. -
Stetson College of Law
Gulfport05-2026
Bachelor of Arts - Environmental Studies/Political Science
Eckerd College
St. Petersburg, FL05-2021
High School Diploma -
Phoenixville Area High School
Phoenixville06-2017
Skills
- Strong multitasking
- Highly reliable
- Effectively communicating with diverse clientele and team members
- Quickly resolving conflicts or issues in a fast-paced environment
- Providing high-quality service, demonstrating professionalism and poise under pressure
- Outgoing Personality
- Organizational ability
- Customer Service
James R. Harley Award
The James R. Harley Award is the highest honor a student-athlete can receive at Eckerd College. It is annually presented to the male and female student-athlete that has demonstrated leadership and excellence in the classroom, on the field of competition, and in their community.
Timeline
Bartender
O'Maddy's Bar and Grille
06.2021 - Current
Spring Intern
Amazon River Dolphin Conservation Foundation
02.2021 - 05.2021
Front End Assistant
Costco
05.2019 - 05.2021
Summer Camp Counselor
Phoenixville Area Positive Alternatives
06.2018 - 08.2018
Campus Ambassador
Eckerd College
11.2017 - 05.2021
J.D. -
Stetson College of Law
Bachelor of Arts - Environmental Studies/Political Science
Eckerd College
High School Diploma -
Phoenixville Area High School
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