Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

SOPHIA KREPELA

Brooklyn

Summary

Dependable and successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2026
2026
years of professional experience

Work History

Server

Grand Banks
2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Inday All Day
01.2024 - 2025
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Promontory Club
01.2023 - 01.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server/Hostess

The Dodo Restaurant
01.2019 - 01.2023
  • Provide guests with exceptional customer service
  • Answer and assist guest on the phone
  • Curate seating maps and successfully fill the restaurant in a timely matter

Marketing Intern

SAGGIO Technology
01.2022 - 01.2022
  • Assisted in creating written, video, and image content for marketing channels.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Used various market research tools and techniques to gather, analyze and interpret data.

Education

Bachelors Degree - Communications

The University of Utah
01.2022

Associates Degree - General Science

Southern Utah University
01.2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Wine service
  • Point of sale (POS) system operations
  • Guest engagement

Accomplishments

  • The National Society of Leadership and Success - Honor Society (2022-present)
  • IVHQ Volunteer Employee Kindergarten Project in Bali, Indonesia (2019-2019)
  • Southern Utah University Orientation Leader (2018-2018)
  • United Greek Council Representative (2017-2018)
  • Delta Psi Omega sorority (2017-2019)
  • Wasatch High School Drill Team (2015-2016)
  • Egyptian Youththeatre Assistant to afterschool programs (2014-2017)
  • Egyptian Youththeatre performances (2010-2013)

Timeline

Server

Inday All Day
01.2024 - 2025

Server

Promontory Club
01.2023 - 01.2024

Marketing Intern

SAGGIO Technology
01.2022 - 01.2022

Server/Hostess

The Dodo Restaurant
01.2019 - 01.2023

Associates Degree - General Science

Southern Utah University

Server

Grand Banks
2025 - Current

Bachelors Degree - Communications

The University of Utah

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SOPHIA KREPELA