Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Labrasciano

Oviedo,Fl

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Best Vets Animal Hospital
Sanford, FL
03.2024 - Current
  • Answered customer inquiries via phone, email, and chat.
  • Assisted veterinarians with physical examinations of animals.
  • Provided basic care and maintenance for animals in the facility.
  • Maintained medical records on each animal seen in clinic.
  • Stocked supplies necessary for veterinary treatments.
  • Assisted with surgical preparation including prepping the animal for surgery.
  • Restrained animals during examination or treatment procedures in a humane manner.
  • Administered injections, immunizations, and prescribed medications as instructed by veterinarian.
  • Recorded patient histories, patient observations, treatments, and medications administered.

Trainer

Target
Oviedo, FL
07.2023 - Current
  • Stocked shelves with merchandise according to company standards.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Demonstrated knowledge of store products and services.
  • Initiated friendly conversation with customers to determine level of assistance required.

Senior Brand Ambassador

American Eagle Outfitters, Inc
Orlando, FL
05.2021 - Current
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adhered to company initiatives and achieved established goals.

Education

Bachelor of Science - Biology

University of Central Florida
Orlando, FL
12-2024

High School Diploma -

Bloomingdale High School
Valrico, FL
05-2020

Skills

  • Problem-solving abilities
  • Reading Comprehension
  • Client Relations
  • Critical Thinking
  • Staff Training
  • Multi-Task Management
  • Conflict Resolution
  • Retail sales customer service

Timeline

Customer Service Representative

Best Vets Animal Hospital
03.2024 - Current

Trainer

Target
07.2023 - Current

Senior Brand Ambassador

American Eagle Outfitters, Inc
05.2021 - Current

Bachelor of Science - Biology

University of Central Florida

High School Diploma -

Bloomingdale High School
Sophia Labrasciano