Sophia Labrasciano
Oviedo,Fl
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Best Vets Animal Hospital
Sanford, FL
03.2024 - Current
- Answered customer inquiries via phone, email, and chat.
- Assisted veterinarians with physical examinations of animals.
- Provided basic care and maintenance for animals in the facility.
- Maintained medical records on each animal seen in clinic.
- Stocked supplies necessary for veterinary treatments.
- Assisted with surgical preparation including prepping the animal for surgery.
- Restrained animals during examination or treatment procedures in a humane manner.
- Administered injections, immunizations, and prescribed medications as instructed by veterinarian.
- Recorded patient histories, patient observations, treatments, and medications administered.
Trainer
Target
Oviedo, FL
07.2023 - Current
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Demonstrated knowledge of store products and services.
- Initiated friendly conversation with customers to determine level of assistance required.
Senior Brand Ambassador
American Eagle Outfitters, Inc
Orlando, FL
05.2021 - Current
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Adhered to company initiatives and achieved established goals.
Education
Bachelor of Science - Biology
University of Central Florida
Orlando, FL12-2024
High School Diploma -
Bloomingdale High School
Valrico, FL05-2020
Skills
- Problem-solving abilities
- Reading Comprehension
- Client Relations
- Critical Thinking
- Staff Training
- Multi-Task Management
- Conflict Resolution
- Retail sales customer service
Timeline
Customer Service Representative
Best Vets Animal Hospital
03.2024 - Current
Trainer
Target
07.2023 - Current
Senior Brand Ambassador
American Eagle Outfitters, Inc
05.2021 - Current
Bachelor of Science - Biology
University of Central Florida
High School Diploma -
Bloomingdale High School