Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Sophia Loux

Phoenix,Arizona

Summary

Energetically contribute to Spinato's Pizza's team by enhancing customer satisfaction and streamlining service operations. Excelled in suggestive selling, boosting sales through daily specials memorization, and fostering team cohesion. Build relationships with coworkers and customers while still operating professionally in the workspace. Demonstrated food inspection and exceptional dining customer service, significantly improving guest experience.

Overview

3
3
years of professional experience

Work History

Server

Spinato's Pizza
Phoenix, AZ
10.2022 - Current
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Informed customers of daily specials and signature menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.

Host/Cashier

Florencia Pizza
Phoenix, AZ
11.2021 - 08.2022
  • Notified server after seating parties in section to facilitate prompt service.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Assisted staff by serving food and beverages or bussing tables.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Built positive relationships with other front-of-house and kitchen staff.

Education

High School Diploma -

Desert Vista High School
Phoenix, AZ
05-2023

Skills

  • Team member support
  • Food inspection
  • Table resetting
  • Daily specials memorization
  • Hostess support
  • Order delivery practices
  • Dining customer service
  • Server training
  • Suggestive selling

Affiliations

  • Currently in college at Chandler Gilbert Community College
  • Hanging with friends and family
  • Going on adventures such as, camping, skiing, hikes, and traveling

Accomplishments

  • Employee of the month at Spianto's in 2023

References

References available upon request.

Timeline

Server

Spinato's Pizza
10.2022 - Current

Host/Cashier

Florencia Pizza
11.2021 - 08.2022

High School Diploma -

Desert Vista High School

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Sophia Loux