Sophia Malling
Long Beach,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Head Cashier
Tutti Frutti Frozen Yogurt
05.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized toppings.
- Maintained a clean and organized work area, contributing to a pleasant environment for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions effectively
Education
Bachelor of Arts - Sociology
Cal Poly San Luis Obispo
San Luis Obispo12.2026
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Store opening/closing procedures
- Adaptability and Dependability
- Customer Service Management
- Punctual and Reliable
- Team Leadership
Timeline
Head Cashier
Tutti Frutti Frozen Yogurt
05.2021 - 05.2023
Bachelor of Arts - Sociology
Cal Poly San Luis Obispo
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