Sophia Martinez
Santa Barbara,CA
Summary
Dynamic hospitality professional with extensive experience at San Ysidro Ranch, excelling in fine dining and guest service. Proven ability to enhance guest satisfaction through proactive service and expert food and beverage pairings. Skilled in sales strategy and bar terminology, consistently achieving high standards in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cocktail Server
San Ysidro Ranch
11.2023 - Current
- Maintained guest satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained accuracy and efficiency when processing sales transactions.
- Anticipated guest needs and provided proactive, professional, and individualized service.
- Introduced a wide array of cocktail, spirit, and wine selections for each guest.
Barista/Barback
Rosewood Miramar Beach
06.2023 - 11.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Server Assistant/Food Runner
Rosewood Miramar Beach
01.2023 - 11.2023
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Greeted customers warmly to provide exceptional customer service.
- Assisted wait staff with timely food delivery and guest requests.
Barista/Shift Supervisor
Starbucks
03.2021 - 11.2022
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Accurately completed end-of-day financial tasks for cash and card transactions daily.
- Memorized ingredients and recipes for wide variety specialty drinks.
Education
Bachelor of Arts - Creative Writing And Asian American Studies
University of California, Santa Barbara
Santa Barbara, CA12-2024
Skills
- Fine dining/High Volume Dining
- Food and beverage pairings
- Sales strategy
- Customer service
- Bar terminology
- Hospitality and accommodation
Certification
- ABCTraining
- Food Handler's Card
Timeline
Cocktail Server
San Ysidro Ranch
11.2023 - Current
Barista/Barback
Rosewood Miramar Beach
06.2023 - 11.2023
Server Assistant/Food Runner
Rosewood Miramar Beach
01.2023 - 11.2023
Barista/Shift Supervisor
Starbucks
03.2021 - 11.2022
Bachelor of Arts - Creative Writing And Asian American Studies
University of California, Santa Barbara
Similar Profiles
Bogdan MojicBogdan Mojic
Server at San Ysidro RanchServer at San Ysidro Ranch
Yasodhara ShakaYasodhara Shaka
Certified Licensed Massage Therapist at San Ysidro RanchCertified Licensed Massage Therapist at San Ysidro Ranch
Xochil RodriguezXochil Rodriguez
Room Service Supervisor at San Ysidro RanchRoom Service Supervisor at San Ysidro Ranch