Sophia Matteucci
Tacoma,WA
Summary
Personable and reliable Front Desk Receptionist committed to delivering effective customer service and office management. Skilled at coordinating appointments and organizing filing systems. Accustomed to multitasking and working quickly to meet challenging demands.
Overview
3
3
years of professional experience
Work History
Receptionist
La Bella Nail Spa Salon
2022.01 - Current
- I have worked with La Bella Spa for 3 years now. I have worked both full and part-time depending on the academic year.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Improved appointment scheduling system and customer retention rates by reducing wait times, effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Summer Nanny
Ali And Paul Chunyk
2021.06 - 2021.09
- Held the responsibility of an 8 and 4 year old from 8am-5pm, every weekday for the summer of 2021.
- Provided safe transportation to different extracurriculars, appointments, and requested errands.
- Assisted with housekeeping, meal preparation, and care of household pets.
Education
Bachelor of Arts - Criminal Justice And Criminology
Washington State University
Pullman, WA05.2026
High School Diploma -
Bellarmine Preparatory School
Tacoma, WA06.2022
Skills
- Scheduling appointments
- File Management
- Multi-Line Telephone Systems
- Customer/Client relations
- Office equipment operations
- Calendar Management
- Organization skills
Timeline
Receptionist
La Bella Nail Spa Salon
2022.01 - Current
Summer Nanny
Ali And Paul Chunyk
2021.06 - 2021.09
Bachelor of Arts - Criminal Justice And Criminology
Washington State University
High School Diploma -
Bellarmine Preparatory School
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