Sophia May
Austin
Summary
I am a friendly and organized professional with a background in the restaurant industry. I am great at managing seating arrangements and enhancing guest experiences through effective collaboration and communication and, focused on delivering exceptional service and maintaining cleanliness standards.
Overview
1
1
year of professional experience
Work History
Sandwich Artist
Thundercloud Subs
Austin
2024.10 - 2025.01
- Prepared fresh sandwiches according to customer specifications and preferences.
- Operated kitchen equipment safely and efficiently during food preparation.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers in selecting menu items and answering questions about ingredients.
- Stocked supplies and ingredients to ensure availability for daily operations.
- Followed food safety protocols to maintain quality and hygiene standards.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Used cash register to receive payments by cash, check, credit card, and voucher.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Stored food properly to prevent spoilage, cross contamination and illnesses.
Restaurant Hostess
La Mancha
Austin
2024.03 - 2024.05
- Managed reservations and seating arrangements efficiently during peak hours.
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Coordinated with servers to ensure timely service and guest satisfaction.
- Assisted in training new hosts on restaurant policies and procedures.
Hostess/Busser
Cypress Grill
Austin
2023.11 - 2024.01
- Greeted guests warmly and directed them to their tables.
- Managed reservations and organized seating arrangements efficiently.
- Assisted servers by delivering menus and water to guests promptly.
- Monitored dining area for cleanliness and arranged tables as needed.
- Collaborated with team members to ensure smooth service flow during busy hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Managed the waiting list to ensure all parties were seated promptly.
Education
High School Diploma -
South Premier Highschool
Austin, TX2026-10
Skills
- Customer service
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Food safety protocols
- Task prioritization
- Cleaning and sanitizing
Timeline
Sandwich Artist
Thundercloud Subs
2024.10 - 2025.01
Restaurant Hostess
La Mancha
2024.03 - 2024.05
Hostess/Busser
Cypress Grill
2023.11 - 2024.01
High School Diploma -
South Premier Highschool