Sophia Mendoza 'student'

Heroes Wood Fired Pizza

07.2023 - Current

Provided exceptional customer service in fast-paced dining environment.
Managed order accuracy and timely delivery to enhance dining experience.
Collaborated with kitchen staff to ensure seamless meal preparation and service flow.
Assisted in menu selection and offered recommendations based on guest preferences.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Adapted quickly to changing priorities during peak service times, ensuring guest satisfaction.
Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
When needed I expedited where people needed to bring food to on the ticket line.
Managed phone to go orders when necessary and packaging for phone to go orders.
Restocked supplies during downtime to continue meeting customer demand for products and services.
Explained menu items and suggested appropriate options for food allergy concerns.
Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.