Sophia Miller
Waukesha
Summary
Dynamic professional with a proven track record at Cousins Subs, excelling in employee training and customer service. Recognized for enhancing team performance through strategic coaching and effective communication. Committed to achieving operational excellence and fostering a collaborative environment, while maintaining meticulous attention to detail in all tasks. Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail.
Overview
3
3
years of professional experience
Work History
Housekeeper
Maid Your Day LLC
Waukesha
06.2023 - Current
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Observed proper use of chemicals when cleaning various surfaces.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Manager
Cousins Subs
Waukesha
01.2022 - Current
- Trained employees for additional roles to ensure consistent coverage across positions.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enhanced team member performance through strategic coaching and targeted training initiatives.
Education
Waukesha North High School
Waukesha, WI06-2025
Skills
- Customer service
- Employee training
- Team building
- Time management
- Verbal and written communication
- Goal setting
- Clear communication
- Problem solving
- Attention to detail
- Effective communication
Volunteer Experience
- Community Food Drive: Collected and sorted food donations. Helped prepare and serve meals to unprivileged families.
- Christmas Clearing House: Sorted and wrapped presents and helped children sort through and pick out their gifts.
- DECA: Helped watch over testers and organized tests for judges.
References
References available upon request.
Timeline
Housekeeper
Maid Your Day LLC
06.2023 - Current
Manager
Cousins Subs
01.2022 - Current
Waukesha North High School
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