Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Sophia Gabrielle Naron

Hondo,Texas

Summary

A hardworking student with a focus on quality and creativity. Passionate about developing effective customer connections, learning new skills, and collaborating with my peers. Well-organized and proactive employee with exceptional customer service skills and a positive attitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Lead

Subway
Hondo, Texas
05.2024 - Current
  • Resolved conflicts between customers, employees, and vendors on time.
  • Performed opening and closing procedures, such as setting alarm systems and counting money.
  • Implemented company policies consistently across all shifts.
  • Managed store operations in the absence of the store manager or assistant manager.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Assisted in the training of new employees.
  • Food preparation and safety.

Sandwich Artist/Junior Barista

Silver Creek Meats and Gear
Hondo, Texas
05.2024 - Current
  • Checked product expiration dates to ensure the freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Greeted customers and provided product knowledge.
  • Operated cash registers to process payments from customers.
  • Making and serving hot and cold drinks, such as coffee, tea, and specialty drinks, is often customized to the customer's preferences.
  • Using coffee machines, grinders, and other equipment.
  • Making and cutting meat products.
  • Stocked shelves with products and supplies.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Assisted team members during peak hours when necessary.
  • Cleaned tables, chairs, counters, floors, trays, dishes, and silverware after each shift.

Keyholder

Platos's Closet
Frisco, Texas
09.2022 - 12.2023
  • Performed opening and closing duties, including counting money in the cash drawer and setting up registers for the next day's operations.
  • Supervised team members on the sales floor, ensuring all tasks were completed accurately.
  • Assisted in training team members on multiple procedures, including organizing clothing in the correct area, cashiering, opening and closing, and customer service.
  • Connected and developed strong relationships with customers to maintain positive relationships.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Organized backroom storage areas to maximize efficiency of space utilization.

Education

High School Diploma -

Homeschool
Hondo, TX
05-2023

Skills

  • Time Management
  • Originality and Creativity
  • Communication
  • Customer Service
  • Delegation and Supervision
  • Teamwork
  • Flexibility
  • Work Ethic
  • Sales
  • Technical Skills
  • Google sheets
  • Microsoft office
  • Cash handling
  • Cash register

Certification

  • Food Handlers License

Affiliations

Lemonade Stand (05/2022 - 07/2022)

  • Selling lemonade at a local farmers market.
  • Inventory, profit loss statement, and sales.
  • Customer service.

Reselling Clothing online (12/2023 - Present)

  • Marketing and digital media.
  • Receiving positive reviews about customer service and response time.
  • Profit loss statement.

Timeline

Shift Lead

Subway
05.2024 - Current

Sandwich Artist/Junior Barista

Silver Creek Meats and Gear
05.2024 - Current

Keyholder

Platos's Closet
09.2022 - 12.2023

High School Diploma -

Homeschool

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Sophia Gabrielle Naron