Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Neal

Dewitt

Summary

Qualified waitress/server with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Relli's Italian Restaurant
09.2024 - Current


  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Restaurant Waiter

Bostons Pizza
07.2024 - 11.2024
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Ice Cream Server

Relli's Italian Restaurant
05.2023 - 08.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Kept tidy and organized area to comply with cleanliness standards.

Education

Bachelor of Science - Nursing

Michigan State University
East Lansing, MI
05-2028

Skills

  • Customer service
  • Effective communication
  • Order taking
  • Cash handling
  • Guest engagement
  • Teamwork
  • Multitasking

Timeline

Restaurant Waiter

Relli's Italian Restaurant
09.2024 - Current

Restaurant Waiter

Bostons Pizza
07.2024 - 11.2024

Ice Cream Server

Relli's Italian Restaurant
05.2023 - 08.2024

Bachelor of Science - Nursing

Michigan State University

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Sophia Neal